Brought to you by FuseSocial and Suncor Energy Foundation, ACHIEVE Centre for Leadership and Workplace Performance will be hosting an online, interactive webinar on Difficult Conversations-Strategies for Challenging Discussions.
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This webinar will review the key elements of preparing for, conducting, and concluding difficult conversations.