Maintaining High Level Customer Service

Building on initial learnings to sustain momentum.

This one-day training is designed to build from day 1 and 2, to create a strategic vision and action plan to move forward. Participants who are both leaders and individual contributors will take an engaged and empowered approach to achieving success in their customer service delivery.

By the end of this workshop participants will have an action plan of how to move forward and how to remain accountable to their commitments.